FullFactory support
FullFactory helps quality teams manage instruments, calibration records, certificates, reports, labels, and workspace access.
Contact support
Email support@leechlabs.io. Include the app version, iOS or Android device model, the steps involved, and the error message. Avoid passwords, verification codes, confidential certificates, or other unnecessary personal information.
Common questions
Connected records need an internet connection. A scan can be entered manually if camera permission is denied. Account verification and password recovery use emailed six-digit codes. Workspace owners and administrators control team access. Archiving preserves instrument history; exports do not constitute a complete certificate backup.